Description
What will I learn?
This Problem Solving training will equip you with all the information you need to solve problems quickly and effectively, and ensure they do not return.
You can take the Problem Solving training online, in the classroom at one of our carefully selected venues or we can come to your place of work! No matter how you choose to learn, you can be sure that the course is the same great quality.
The duration and price of the course depends on how you choose to learn. Take a look below for more details.
The course will cover the following:
Problem Solving Skills
- 14 essential tools you need to permanently solve problems
- Brainstorming
- Brainwriting
- Is/Is not
- Gantt Charts
- Problem Statements
- Scoping
- 5 Whys
- Cause and Effect
- SMART goal setting
- Action planning
- Process Mapping
- Pareto Charts
- Facilitation skills
- Stakeholder Analysis
- Defining the problem
- Planning the project
- Understanding what’s currently happening in the process (and why it isn’t working)
- Exploring and tracking root causes
- Generating, organising and evaluating ideas
Making improvements
- What is Business Improvement?
- Using data to find the solution
- Visualisation techniques
- How to develop a successful problem solving team
- Improving your interpersonal skills
Learning outcomes
Problems are so common and ubiquitous that it’s challenging to consider circumstances where knowledge of effective problem solving techniques would not be useful. Taking just a few hours to learn these key skills could transform how you approach problems at home, and at work. Plus, if you can effectively identify and fix issues at work you could save the business time, money and resources.
Following the completion of the course you will:
- Understand problems and how to permanently solve them
- Be able to structure a problem solving process for success
- Have the skills to use data to illustrate a situation
- Have the skills, tools and methods for quick and effective problem solving
- Be able to put together a successful team for problem solving
- Be able to visually and clearly illustrate the problems, and how the solution has performed
Prerequisites
There are no prerequisites for taking this training course.
Who should attend?
If you’re involved in managing people or processes – or intend to work in a role where you will – this course is ideal for you.
Our Problem Solving training was created with managers and team leaders in mind, but is ideal for anyone who wants to improve their problem solving skills.
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