Communication in BRCGS Global Standards
Welcome and in today’s discussion, we’ll delve into the intricacies of Communication in BRCGS Global Standards, tailored for our food safety professionals.
In the realm of BRCGS standards, communication plays a pivotal role, acting as a common thread woven throughout various sections and clauses. The standards purposefully revisit topics from different perspectives to ensure a comprehensive understanding within the business.
The significance of communication becomes evident when exploring the graphics associated with the standards. Culture takes center stage, emphasising that both communication and culture revolve around people, positioning them at the core of every aspect of the business.
Examining the food standard, we observe the vital role of policy in communicating the business’s commitment to producing high-quality products. Job descriptions then translate this commitment into individual responsibilities, fostering a sense of accountability among staff.
Senior management review meetings serve as a crucial platform for two-way communication, facilitating the exchange of reports and insights. Importantly, the outcomes of these meetings are to be disseminated among relevant staff, reinforcing the interconnectedness of communication and culture.
Additionally, a robust meeting system, occurring at least monthly, ensures a continuous focus on food safety issues, quality objectives, and overall business performance. It’s emphasised that exceeding BRC’s minimum requirements is not only possible but encouraged for a more thorough approach.
Addressing the confidential reporting system outlined in clause 1.1.6, the standards stress the need for multiple reporting methods to accommodate different preferences and ensure the confidentiality of those reporting issues. This system aims to create an environment where individuals feel confident reporting concerns related to product safety, authenticity, legality, or quality.
As we explore standards beyond the food domain, such as agents and brokers, and storage and distribution, the overarching theme remains consistent. These standards echo the same principles, emphasising effective communication as a cornerstone for success.
The BRCGS Global Standards highlight the critical role of communication in fostering a positive culture and ensuring the production of safe, authentic, and high-quality products.
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